UX Designer / Boston, MA
Google Suite Integration
For ETQ, part of Hexagon
Tools Used
Figma
Google Docs
My Role
UX Design
UX Research
This project was undertaken at a former employer - ETQ, part of Hexagon. Any brand names/product names mentioned are property of said company. I am sharing this work for portfolio purposes only.
Problem Background
The product I am working on here is called ETQ Reliance, a quality management software used in a wide variety of industries. A customer has requested a Google Docs Integration feature in Reliance.
Problem Statement
The goal here is to create a net new feature in Reliance - allowing Google Docs to become usable within Reliance. The user will be able to attach a Google Doc to a Reliance document, and edit/collaborate on that Google Doc within Reliance.
Team
My role in this project was UX designer. On the product side, I worked with a Product/UX Manager, as well as another designer initially. On the engineering side, we discussed technical specifications with our Dev Lead and his team of about 5-8 front-end developers, as well as several QA specialists.
Outcome
This feature was successfully deployed in Spring 2022. It was the first net new feature in this product in at least 3 years. A future expansion to include Google Sheets was planned.
Prototype
Design Process
Wireframing
High-Fidelity Designs
User Flow
Prototype
Myself and the other designer began by thinking through the current process of opening, sharing, and editing a Google Doc, and how that would fit into our product's experience. I then developed some simple wireframes/low-fidelity screens:
The first low-fidelity design of what the Google Doc will look like inside Reliance.
Once the high-fidelity designs were complete, I mapped out the user flow screen-by-screen to present to the development team:
